Online and Mobile Tools

Cadillac Motors recognizes the importance of car care and strives to make it convenient for customers to access maintenance details. From online tools to in-person service, Cadillac uses a variety of methods to ensure owners are well-informed about their vehicle’s needs.

The MyCadillac app serves as a centralized digital platform where Cadillac drivers can access service and maintenance information. This mobile app sends personalized notifications about scheduled maintenance, recalls, and service needs based on the car type and mileage. In addition, the app allows scheduling of maintenance bookings with nearby service centers, check special deals, and track vehicle status.



The Cadillac Owner Center, available through Cadillac's official website, works alongside the app by providing detailed information such as downloadable owner’s manuals, maintenance schedules, and warranty details. It enables users to monitor of their vehicle’s maintenance records and provides information on approved service centers.

Dealership Communication

Cadillac's service center chain plays a key role in providing maintenance guidance to owners. During visits, the service advisors go over suggested services and address potential issues with the customer. They provide a detailed breakdown of what the procedure includes, the time needed, and the expenses. Dealerships also make sure that service records are updated digitally, allowing for users to see all past maintenance of their vehicle.

In-Vehicle Technology

Contemporary Cadillac vehicles are equipped with advanced onboard systems that provide service reminders and alerts directly on the vehicle's dashboard. These reminders are based on the vehicle’s mileage and driving habits, ensuring that users are notified when it’s time for services such as fluid checks, tire inspections, or fluid checks. The in-car system offers a detailed description of each alert, including what needs to be serviced and why it is important for the vehicle’s longevity and optimal operation.

Printed Guides and Manuals

For customers who prefer traditional resources, Cadillac offers printed owner’s manuals that include a full service calendar, tips for upkeep, and fluid specifications. These manuals cover topics such as tire care, fluid specifications, and service intervals, providing users with a complete resource to keep their vehicle in good condition.

Educational Videos and How-To Guides

Cadillac's website hosts a range of instructional content and maintenance tutorials that cover basic services, such as monitoring fluids, changing a tire, or understanding dashboard warning lights. These resources enable users to be proactive about their vehicle's care while understanding the significance of timely servicing.